Legal

Terms of Use

The rules for using Home Forecast, our quoting and scheduling tools, and our SMS program. Plain English where we can manage it.

Effective April 1, 2026·Home Forecast·Privacy Policy

The short version

In plain English

Use the site to learn about our services, get a quote, book a job, or pay an invoice.
Be honest with the info you give us. Don’t try to break, scrape, or abuse the site.
Quotes shown online are estimates until a technician inspects the work. The written quote you sign is the binding one.
Texting is opt-in and optional. Tick a box on the form if you want it. Reply STOP to opt out or HELP for help. Full rules in our Privacy Policy.
Disputes that can’t be worked out informally go to arbitration on an individual basis (see Section 12).

Your agreement with us

These Terms of Use (“Terms”) are a contract between you and Home Forecast (“Home Forecast,” “we,” “us”). By using the site, submitting a form, or messaging us, you agree to these Terms. If you don’t agree, please don’t use the site.

Who can use the site

You must be at least 18 years old (or the age of majority in your state) to submit a service request or accept a quote. You must own the property you’re asking us to service, or have permission from the owner.

Information you give us

When you fill out our lead form or contact us, you agree the information you provide is accurate, current, and yours to share. If something changes (your phone number, your address), let us know so we can keep helping you.

If we issue you a customer-portal login at any point, you’re responsible for keeping your credentials private and for activity on your account.

Quotes, scheduling, and services

Online quotes are estimates. Final pricing is set after on-site inspection and presented to you in writing before any work begins. You can decline at no cost (subject to a diagnostic fee on repair calls, which is disclosed up front).
Scheduling windows are estimates. Weather, prior jobs, and emergencies can shift things. We’ll keep you posted by text or call.
Permits, inspections, and code compliance. We pull required permits and follow local code. If conditions in the home (asbestos, illegal modifications, structural issues) prevent us from completing the job safely, we’ll stop and explain.
Workmanship warranty. Our installation work is warrantied as stated on your invoice. Manufacturer warranties on equipment are governed by the manufacturer.
Payment. Invoices are due as stated on the invoice. Past-due balances may incur late fees and reasonable collection costs as permitted by law.

Text messaging (SMS program terms)

Program terms

Program name and sender. Home Forecast operates two text-message programs: service messages(appointment confirmations, dispatch and arrival updates, quotes, invoices, and customer-care replies) and marketing messages (promotions, seasonal offers, and maintenance reminders).

How you join. Each program has its own unchecked box on our lead form, and you opt in by ticking it and submitting the form with your mobile number. The two are independent: you may take one, both, or neither. You can also opt in to a conversation by texting us first. Consent to receive texts is not a condition of purchase and is never required to submit the form or to become a customer. If you do not opt in, we will contact you by phone or email instead.

Message frequency varies. Most customers receive a handful of service messages per request; marketing recipients receive no more than a few messages per month.
Message and data rates may apply from your wireless carrier.
To opt out, reply STOP to any message from us. You will get one confirmation and then no further texts from that program.
For help, reply HELP, email hello@homeforecast.ca, or call +1 (437) 525-3050.
Carriers are not liable for delayed or undelivered messages.
You must be the account holder of the mobile number you give us, or have the account holder’s permission, and you must be 18 or older.
Tell us if your number changes so we don’t message someone who never agreed to hear from us.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes, and your opt-in data will not be shared with any third party for any purpose. See our Privacy Policy for supported carriers and the full detail of how we handle your number.

Acceptable use

We work hard to keep the site fast and useful. Please don’t:

Submit false, misleading, or fraudulent information.
Use our forms to test, spam, or harass us.
Scrape, copy, or republish our content without written permission.
Reverse-engineer, probe, or attempt to bypass any security measures.
Upload anything unlawful, infringing, malicious, or that contains personally identifying information about anyone other than yourself or your household.
Use any automated tool to send messages, create accounts, or place fake bookings.

We may suspend, block, or remove access if you do, and we may report serious abuse to authorities.

Our content

The site, its design, copy, code, photos, and our logo and brand are owned by Home Forecast (or our licensors) and are protected by intellectual-property laws. You can view and share pages for your personal, non-commercial use. Everything else needs our written permission first.

What you tell us about the job

When you describe your issue (on the form, over the phone, or by text) you grant us a non-exclusive, worldwide, royalty-free license to use that description to provide the service you asked for, train our team internally, and improve our diagnostic process. We will not publish your details or quotes externally without your permission.

Third-party links and services

We may link to manufacturers, financing partners, or rebate programs. Those sites have their own terms and privacy policies. We’re not responsible for what they do.

Disclaimers

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. THIS DOES NOT AFFECT THE WORKMANSHIP WARRANTY ON ANY PHYSICAL WORK WE PERFORM AT YOUR PROPERTY, WHICH IS GOVERNED BY YOUR INVOICE.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HOME FORECAST AND OUR OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE IS LIMITED TO ONE HUNDRED U.S. DOLLARS ($100). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW (FOR EXAMPLE, FRAUD OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE).

Disputes and arbitration

We want to fix problems quickly and informally. If you have a complaint, email hello@homeforecast.ca first and we’ll try to make it right within 30 days.

Arbitration & class waiver

If we can’t resolve a dispute informally, you and Home Forecast agree to settle it through binding individual arbitration under the rules of the American Arbitration Association, in the county where the property is located. You waive the right to bring or participate in a class action against us. Either party may still bring a small-claims case in the proper court for claims that qualify, and either party may seek injunctive relief in court for intellectual-property or unauthorized-access matters.

You may opt out of this arbitration agreement by emailing hello@homeforecast.ca within 30 days of first using the site, with the subject line “Arbitration Opt-Out.”

Suspending access

We may suspend or terminate your access to the site at any time if you violate these Terms. Sections that by their nature should survive (intellectual property, disclaimers, limitation of liability, disputes) will continue to apply.

Governing law

These Terms are governed by the laws of the state where Home Forecast is organized, without regard to conflict-of-laws rules. Subject to the arbitration section above, the state and federal courts located in that state have exclusive jurisdiction.

Changes to these terms

We may update these Terms when our practices or the law change. The “effective” date at the top tells you when we last did. Material changes will be announced on this page or via email. Your continued use of the site after changes means you accept them.

Contact us

Questions about these Terms? Email hello@homeforecast.ca or call +1 (437) 525-3050.